WEBSITE TERMS, PRIVACY and COOKIE POLICIES
In accordance with the new General Data Protection Regulations (GDPR), we have conducted an audit of our data, how we collect this, where we store it and what we use it for. As a membership club for women drivers, our members (Classic and Online) have double-opted in to our Club Rules as part of their Application To Join form.
As such, our membership services (including Welcome To The Club email, monthly e-newsletters and all helpdesk queries) are conducted on the basis of ‘legitimate interests’ or ‘proper performance of the contract with the data subject (as in Club members)’ as expressly permitted by Article 6 of the GDPR.
Nonetheless, we are happy to spell out our PRIVACY POLICY below, in sufficient detail to cover your data rights alongside the typical dealings we might have with both members and non members of FOXY Lady Drivers Club.
TERMS AND CONDITIONS
This is a legal document (‘Agreement’) which sets out your rights and obligations and those of FOXY Lady Drivers Club (‘FOXY’, ‘we’ or ‘us’). Please read this carefully including our PRIVACY POLICY before visiting our website. If you do not agree with our terms and conditions, please do not use this website.
Ownership
This website is owned by FOXY Lady Drivers Club Limited, a not for profit and limited by guarantee Company registered in England and Wales No 8044120.
Accuracy of Information
Although we believe our website content is reliable, the information on this website is presented without responsibility for its accuracy and some may contain opinions and/or judgements.
Liability
All website visitors are welcome to browse on the condition that any errors or omissions they might encounter shall not be made the basis for any claim, demand or cause for action against us and/or any associated content providers.
This website contains links to other websites which we neither control nor maintain. We are therefore not responsible for the content or accuracy of such websites. Neither are we responsible for the views and opinions they contain nor are we able to guarantee the recommendations of any individuals or organisations on any linked sites.
We make no warranty that this website (or websites linked to it) is free from computer viruses or any malicious or impairing computer program.
Intellectual Property
All copyright and intellectual property here is owned by FOXY Lady Drivers Club unless stated otherwise. We are happy that you download, print or photocopy any information for your own private use only, but that you obtain our written permission first for any other purpose.
Website Links
Where we believe this enhances our membership service, we welcome interested parties to link websites with ours, providing you (the third party) agree to remove any such link to this website if instructed to do so by us.
The Purpose of This Agreement
FOXY will rely on the written terms set out here. If you are unhappy with any of these, please write to The Secretary, FOXY Lady Drivers Club Limited, 3 Greenways, Sandhurst, England, GU47 8PJ.
This Agreement is governed by and controlled in accordance with the laws of England and Wales. FOXY agrees to irrevocably submit to the exclusive jurisdiction of the English courts.
PRIVACY POLICY
As a limited by guarantee company, operated on a not for profit basis, FOXY Lady Drivers Club Limited (The Club) respects the privacy of all who visit www.foxyladydrivers.com. With total transparency in mind, we’re more than happy to explain the types of personal information we collect, what we use this for and how we look after it.
The ethos of our Club is to provide motoring information/advice/offers and support services that members can trust. As such FOXY Lady Drivers Club will never sell your data, use your data for any other reason than to deliver membership services or share your data with any business – other than for legal reasons or with a FOXY Partner who has provided you with a free Online Member gift subscription.
Our Contact Details
Our full details are:
Full name of legal entity: FOXY Lady Drivers Club Ltd
Name of Data Controller and Processor: Francesca Pipistrelli
Members email address: vip@foxyladydrivers.com
Non members email address: info@foxyladydrivers.com
Postal address: 3 Greenways, Sandhurst, England, GU47 8PJ
If you are not happy with any aspect of how we collect and use your data, you can tell the Information Commissioner’s Office (ICO) (www.ico.org.uk) but please contact us first so we can attempt to resolve your criticisms first.
What Data Do We Collect About You?
Personal data means any information capable of identifying an individual. We may process certain types of personal data about you as follows:
Identity Data – may include your first name, last name, title, gender.
Contact Data – may include any billing and delivery address, email address and telephone numbers.
Financial Data – may include your bank account and payment card details.
Profile Data – may include a membership number, car details, communications preferences, feedback and survey responses.
Technical Data – may include your login data, internet protocol (IP) address, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Transaction Data – may include details about payments between us and other details of purchases made by you.
Usage Data – may include information about how you use our website, products and services.
We do not collect or record any sensitive data about racial or ethnic origin, political opinions, religious beliefs, trade union activities, physical or mental health, sexual life, or details of criminal or driving offences.
How We Collect Your Personal Data
We collect data about you through a variety of different methods including:
Direct Interactions
You may provide data by
- filling in an application form on our site (or otherwise)
- communicating with us by post, phone, email or otherwise
- entering a competition or survey
- joining The Club
- providing feedback about a FOXY Lady Approved business
- requesting marketing information be sent to you
- subscribing to our newsletter
Automated Technologies or Interactions
As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We may collect this data by using cookies (see our Cookies Policy below), server logs and similar technologies.
How We Use Your Personal Data
We will only use your personal data when legally permitted.
The most common uses of your personal data are where we need:
- To perform the contract between us.
- To fulfil our legitimate interests (or those of a third party) and providing your interests and fundamental rights do not override those interests.
- To comply with a legal or regulatory obligation.
NB: It is important that the information we hold about Club members is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via vip@foxyladydrivers.com quoting your membership number.
Purposes For Processing Your Personal Data
We require information from Club members to
- carry out our administrative membership function
- provide a personal service should you contact our helpdesk or support services
- share feedback about motoring services.
To be specific…
- To process your membership application, FOXY will require the following information: your name, address, any email address, telephone numbers and your everyday vehicle.
- To be able to advise and recommend local services for Club members, FOXY Helpdesk will want to know about your car and where you live.
- When publishing female feedback about FOXY Lady Approved businesses we ask permission to include the name of the feedback giver and record the IP address used to authenticate this in case of any queries. If this permission is not given we do not publish the name of the feedback giver.
Marketing Communications
The Club makes use of social media ‘buttons’ at this website so users can link to or bookmark relevant web pages. These include the third party social media sites Facebook, LinkedIn and Twitter. These sites may log information about your browsing activities so always review their terms of use and privacy policies to understand how they use your information and how to opt-out or delete your personal information where they have this.
Club members can unsubscribe from email newsletters but this does not affect their Club membership or the personal data provided when joining the Club (see below).
To Resign Your Club Membership
If you wish to permanently resign your Club membership, you must confirm this in writing by
EITHER emailing vip@foxyladydrivers.com
OR writing to FOXY Lady Drivers Club Limited, 3 Greenways, Sandhurst, England, GU47 8PJ
quoting your membership number.
NB: After resigning your Club membership, you (and members of your family) can no longer make use of our members only insurance services, affinity car buying scheme and/or any Helpdesk/support.
Disclosure of Personal Data
We may be required to validate your membership status or share your personal data, where relevant, with the parties set out below.
- Business partners who have provided you with a gift Online Membership of FOXY Lady Drivers Club.
- HM Revenue & Customs, regulators and other authorities based in the United Kingdom plus other relevant jurisdictions who require reporting of any processing activities in certain circumstances.
- Insurance brokers and affinity car buying scheme providers to confirm your eligibility for preferential Club services.
- Third parties to whom the Club might sell, transfer, or merge parts of this business or our assets to in future.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We use encryption technology to minimise the risk of any unauthorised access to, or improper use of your personal information. If you register online, the transaction takes place on a secure webserver using SSL technology. The information you enter is encrypted before it is sent to us and no data is sold or traded with anyone. Your details are then passed immediately to FOXY HQ where we encrypt any sensitive financial information and store it away from the webserver. Having said all that, no computer system is totally secure, but we feel confident that ours is as good as it can be.
We limit access to your personal data to those agents, contractors and other third parties who have a legitimate business need to know this.
These parties will only ever process your personal data on our instructions and are subject to a duty of confidentiality at all times.
We have also put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of any breach where we are legally required to do so.
We require all third parties, to whom we are allowed to transfer your data, to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of personal data, the purposes for which we process your personal data and whether we can achieve these purposes through other means, and the applicable legal requirements of so doing.
By law we are required to keep basic information about our members (including Contact, Identity, Financial and Transaction Data) for six years after they cease being our customers for tax purposes.
In certain circumstances you can ask us to delete your data: see below for further information.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
These include the right to:
- Object to processing of your personal data.
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
You can read about these rights at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you wish to exercise any of these rights, please email vip@foxyladydrivers.com.
You do not have to pay a fee to access your personal data but we can charge a reasonable fee if we consider your request to be unfounded, repetitive or excessive.
Alternatively, we may refuse to comply with your request in such circumstances.
We may also request specific information to ensure that personal data is not disclosed to any person who has no right to receive it.
We do our best to respond to all legitimate requests within one month.
Third Party Links
Our website includes links to third-party websites and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
COOKIE POLICY
What Are Cookies?
Cookies are small text files that can be placed on your computer by websites that you visit. They are widely used to make sites work more efficiently, or to make things easier for you as a visitor to a site. They sometimes provide business or marketing information to the owners of the site. For more detailed information on cookies visit www.allaboutcookies.org.
There are four different types of cookies as follows:
1. Essential Cookies: These are required for the website to function for the visitor. FOXY does not use these.
2. Functional Cookies: These are not required for the website user to use the website but they might improve the experience. FOXY does not use these.
3. Performance Cookies: These are usually used to track a visitor – for analytical purposes. FOXY uses Google Analytic cookies to see which website pages are working best.
4. Marketing Cookies: These are used for marketing, tracking and research purposes. FOXY does not use these.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, you may find that some parts of websites may become inaccessible or not function properly.
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From time to time we expect to add new services which might require us to amend our Privacy and Cookie Policies. If this happens, we shall bring this to your attention. Your use of this website is our way of knowing that you have read and accept these changes.
If you have any questions about our Privacy Policy or Cookie Policy please contact vip@foxyladydrivers.com.
These Terms and Conditions, Privacy and Cookie Policies were last updated on 10 May 2018. Please see FOXY Lady Drivers Club Rules which apply to Club members.
